Choosing the Right Size
Need More Product Information?
Out of Stock Items
Clothing Care and Washing Instructions
Wash Your Clothes Inside Out
Wash at Low or Cold Temperatures
Avoid the Tumble Dryer
Tips for Choosing Non-Sheer Leggings
Available Payment Methods
Encountering Payment Issues?
Accessing Your Invoices
Additional Costs
Refunds for Returns or Faulty Items
Understanding VAT
Haven't Received Order Confirmation?
Can I Modify or Cancel My Order?
Mistake with Shipping Address?
Current Order Status?
Parcel Not Delivered?
Delivery Time?
Where Do We Deliver?
Shipping Costs?
Customs or Import Duties?
How Will My Order Be Shipped?
Purchased Items from a Fraudulent Webshop?
Do I need an account to place an order online?
Benefits of Having a GymApex Apparel Account
Creating an Account
Deleting Your Account
What is your returns policy?
How can I return an order?
Can I return my order at one of the GymApex Apparel stores?
My return has not been processed yet. What should I do?
When can I expect my refund?
What are the costs to return an item?
What if my item is damaged?
Have you received my return?
I paid with a gift card and want to return my order. How does that work?
Is it possible to exchange items?
Understanding Pre-orders
Pre-order Shipping
Notification of Pre-order Shipment
Combining Pre-order with In-stock Items
Adjusting or Canceling Pre-orders
Order Changes During Sale Periods
Delivery Information During Sales
Sale Item Returns
Cancelled Sale Orders
Restocking of Sold-Out Items
Exchanging Sale Items
Using Discount Codes or Gift Cards on Sale Items
Upcoming Sales
Contacting Our Customer Service Team